"Alex" the virtual assistant acts as the concierge for your retail and commercial tenants' questions and maintenance requests. Free up existing staff to deliver more without increasing resourcing budgets
84%
Prefer using Alex compared to existing channels
97%
Automation of tenant interactions
81%
Rate their experience as "better"
Leverage all the benefits of our Residential and Owners Corp solutions
With a bespoke roll-out
Customised to your existing workflow and processes
We align and integrate to your existing systems, functions and processes
Optimise work force efficiency
By reducing number of touch-points and handovers
Remote and centralised administration
Of your sites whilst still providing instant engagement with your customers
Make delegation easy
If you’re on holiday, switch your alerts to a team member
Core benefits
No app to download
and no login/account required - use existing channels users already have
Reduce the number of emails
you deal with to the ones that matter
Work the way you want
- you can instantly respond from your mobile or at your convenience from your desktop
Simple, intuitive and quick
logging of issues in less than 90 seconds
Flexible onboarding of new users
- pre-onboard using existing data or allow self-registration
Integrate with existing systems
to avoid data duplication and have one centralised view of your property
Not just restricted to text
– send rich content such as articles, videos, website links, FAQs, self-help guides and any other rich content you already have