"Alex" the virtual assistant acts as the concierge for landlords, owner-occupiers and residents' questions and maintenance requests. Communicate with individuals or the whole building and get insights into how your asset is being utilised
84%
Prefer using Alex compared to existing channels
97%
Automation of tenant interactions
81%
Rate their experience as "better"
Let occupiers and owners raise requests
To building management at any time with full tracking and integration
Automated booking of assets
Such as lifts and common areas
Broadcast to groups of tenants
From the whole building, floors even individuals or any other defined group e.g. owners vs. occupiers
Promote preferred suppliers
Such as trades for tenant requests
Send reminders
For payments, building updates, rules & regulations, etc.
Keep everyone up to date
On building procedures, policies and general notifications
Enable feedback
Via surveys, polls, votes and suggestions
Leverage ‘big data’ analytics
So you know what’s going on in the building e.g. types of maintenance issues, neighbour complaints, number of move-ins, etc.
Core benefits
No app to download
and no login/account required - use existing channels users already have
Reduce the number of emails
you deal with to the ones that matter
Work the way you want
- you can instantly respond from your mobile or at your convenience from your desktop
Simple, intuitive and quick
logging of issues in less than 90 seconds
Flexible onboarding of new users
- pre-onboard using existing data or allow self-registration
Integrate with existing systems
to avoid data duplication and have one centralised view of your property
Not just restricted to text
– send rich content such as articles, videos, website links, FAQs, self-help guides and any other rich content you already have